How do I make a reservation?
Simply call or text us at +1(614)557-1082, email us at info@columbuscarrentals.com, or fill out the contact form on our website. You'll hear back from Dimitar directly — the owner — who will confirm availability and walk you through everything.
What is the minimum rental period?
Our minimum rental period is 4 hours. We also offer full-day, multi-day, weekly, and monthly rentals. Whatever works best for your schedule, we'll make it work.
How many miles are included with my rental?
Vehicles priced over $200/day include 125 miles per day. Vehicles priced under $200/day include 200 miles per day. Need more miles? Just ask — we're flexible and will work something out with you.
Do you offer delivery and pickup?
Yes — we deliver and pick up anywhere in the Columbus area including John Glenn Columbus International Airport, your home, office, hotel, or event venue. We come to you so you don't have to come to us. Additional delivery fees may apply based on distance.
Do you offer chauffeur service?
Yes! For special occasions where you'd rather sit back and enjoy the ride, we offer personal chauffeur service. You'll be driven by Dimitar himself — the owner of Columbus Car Rentals — in one of our premium vehicles. Contact us for availability and pricing.
Do you rent for weddings, proms, and special events?
Absolutely — it's one of our most popular services. Whether it's a wedding, prom, anniversary, birthday, corporate event, or photo shoot, our vehicles make any occasion unforgettable. Reach out and we'll build the right package for your event.
Can I add an additional driver?
Yes, additional drivers are welcome at no extra charge. All drivers must meet the same age and license requirements as the primary renter and must be present at pickup with valid ID.
What happens if I return the car late?
Late returns are charged at an hourly rate based on the daily rental price. If you think you're going to be late, just give us a call or text as soon as possible — we're flexible and easy to work with as long as you communicate with us.
What if there's a mechanical issue during my rental?
Call or text us immediately at +1(614)557-1082. We're available 7 days a week and will do everything we can to help — including arranging roadside assistance or a replacement vehicle if needed.
Can I take the car out of state?
Out-of-state travel must be approved before your rental begins. Just let us know your plans when you book and we'll discuss mileage, insurance, and any additional considerations together.
What is your cancellation policy?
Cancellations made 48 hours or more before your rental start time receive a full refund. Cancellations within 48 hours may be subject to a cancellation fee. No-shows forfeit the full rental amount.
Are smoking and pets allowed?
No — all of our vehicles are strictly smoke-free and pet-free. Violation of this policy will result in a minimum $500 cleaning fee charged to the card on file.
Are there any hidden fees?
Never. We believe in complete transparency — the price we quote is the price you pay. No surprise charges, no fine print gotchas. If you have any questions about what's included, just ask us directly.
Still Have Questions?
Call or text Dimitar directly at +1(614)557-1082 — we're available 7 days a week and always happy to help.
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